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Sheraton Universal

333 Universal Terrace Parkway
Universal City, CA 91608
feechop, lower booking fees, no priceline change, or cancel fees And Best Price Guaranteed
rooms from
$145
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Welcome to the Sheraton Universal

Receive a warm, red carpet welcome at the Sheraton Universal Hotel, a landmark in Universal City. Known as the ?Hotel of the Stars" and transformed by a $30 million renovation in 2008, our hotel unveils an artistic wonder that blends four-star service with nostalgic design elements from the golden age of film: the 1920's through the 1940's. Guests will revel in the newly renovated rooms and amenities while they enjoy daily service rituals that will reassure them of their star status. Stroll over to Melrose Avenue, Hollywood, Beverly Hills, and downtown Los Angeles. Let the good times linger late into the night as you catch up with friends over tropical drinks at "In the Mix". Take a refreshing dip in our heated outdoor swimming pool and whirlpool. To explore Universal Studios Hollywood and Universal Citywalk hop on the park?s complimentary tram. Our 451 renovated guest rooms allow you to enjoy amazing views of Universal Studios and the Hollywood hills, with all the comforts of home right at your fingertips. If you?re visiting for business stay connected with Wireless High Speed Internet Access in each room, as well as at the Link@Sheraton experienced with Microsoft. You?ll feel like a star at Sheraton Universal Hotel, where every comfort is extended and every desire indulged., All guest rooms and public spaces are 100% non-smoking. A $200 cleaning fee will be charged to any guest who violates the smoking policy. ...read more
Top Amenities (see all)
  • High speed internet access
  • Heated Pool
  • Business Center
  • Pets Allowed
  • Restaurant
  • No Smoking Rooms/Facilities
  • Valet Parking
  • Television with Cable
Sheraton Universal Hotel Amenities
  • 120 AC
  • 24 Hour Front Desk
  • Air Conditioned
  • AM/FM Alarm Clock
  • Babysitting/Child Services
  • Business Center
  • Car Rental Desk
  • Coffee Maker in Room
  • Concierge
  • Concierge Desk
  • Connecting Rooms
  • Currency Exchange
  • Data port Available
  • Hairdryers Available
  • Handicapped Rooms/Facilities
  • Heated Pool
  • High speed internet access
  • Laundry/Valet Services
  • Lounge
  • Meeting/Banquet Facilities
  • News Stand
  • No Smoking Rooms/Facilities
  • Outdoor Pool
  • Parking
  • Pets Allowed
  • Poolside Snackbar
  • Radio
  • Refrigerator
  • Restaurant
  • Room Service
  • Telephone
  • Television with Cable
  • Turndown Service
  • Valet Parking
  • Wake-up Service
  • Wheel Chair Access

Rooms Service Dining Facil. Cost
19 19 16 19 209

A "calm" vibe pervades this "efficient", "family-friendly" (if "generic-looking") vacation getaway within "walking distance to Universal Studios" and the CityWalk; its "spacious" rooms, generally "accommodating staff" and "wonderful views" please most, though cost-cutters carp that the parking, WiFi and breakfast come at a cost.
Priceline Guest Score Card
# 2 of 2 hotels in Universal City
Overall Quality
user rating 8.0
8.2
Hotel Cleanliness
 user rating 8.5
8.6
Hotel Staff
user rating 8.0
8.1
Location of Hotel
user rating 8.5
8.9
Hotel Dining
user rating 7.0
7.0

Hotel Guest Reviews of the Sheraton Universal

Traveling as Couple
Hilda from Sylmar, CA
November 9, 2009
Traveling as Couple
10.0
Great customer service.

The help at the hotel was great.

Solo Traveler
Stacy from Bakersfield, CA
October 30, 2009
Solo Traveler
10.0
The staff was extremely nice and helpful.
The pillows were uncomfortable

This hotel was clean and the hotel staff was very nice and helpful. It was centrally located between Hollywood and the San Fernando Valley. Close to many attractions. Great place. Would stay here again. ...read more

Traveling as Couple
Mohammad from Sunnyvale, CA
October 28, 2009
Traveling as Couple
9.0
Excellent location and
helpful staff.
I didn't find anything not to like about this hotel.
Group Traveler
Kris from Tollhouse, CA
October 28, 2009
Group Traveler
8.0
The hotel was great.
Traveling as Couple
Joe from Atascadero, CA
October 22, 2009
Traveling as Couple
8.0
The bed was extremely nice.
The room for the money was small.

The hotel was nice, the bed was extremely comfortable. But the staff at the bar was not friendly at all. We waited to be served and finally just left after 5 or so minutes with no customers the bar tender was busy talking to the waitress. ...read more

Family with Young Children
Dede from Redondo Beach, CA
October 9, 2009
Family with Young Children
8.0
This hotel is beautiful.
The restaurant is way too expensive.
Family with Young Children
Michelle and Joel from San Francisco, CA
October 9, 2009
Family with Young Children
9.0
The room was very clean and had some nice amenities.
Security: a man tried to get into our room.
Family with Young Children
Eileen from Fresno, CA
August 28, 2009
Family with Young Children
10.0
Everyone working there were so nice.

Staff were very nice. They always made you feel important

Family with Teens
Gloria from Pacafic Grove, CA
August 17, 2009
Family with Teens
9.0
The staff were most accomodating.

Great location for Universal Studios. Quiet, excellent business center, with frequent shuttle service.

Family with Young Children
Ted from Sunnyvale, CA
July 26, 2009
Family with Young Children
8.0
Close location to Universal Studios.
Room was a little small for a Sheraton class hotel.

Nice and clean hotel with a nice pool. Parking was pricey but at least parking expired at midnight of the day of checkout.

Reviews of Sheraton Universal
(1 - 10 of 70 reviews)

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